Refund
Refund Policy
Use this guide from dripdrokt to review returns, exchanges, and refunds.
support at dripdrokt
For return or exchange assistance, contact Support@dripdrokt.shop or 317-471-9568.
What dripdrokt customers should know about order problems
For an item that arrives damaged, defective, incomplete, or different from what was ordered, contact us promptly so we can provide a free replacement, exchange, or refund as appropriate.
How dripdrokt handles starting a request
When requesting a return or exchange, contact us at Support@dripdrokt.shop before sending the item. Once the request is approved, dripdrokt will provide a prepaid return shipping label or an equivalent free return arrangement. The store pays the return shipping cost for approved no-reason returns and exchanges. Items sent without prior authorization may not be accepted.
Details from dripdrokt on eligibility
We provide a 30-day no-reason return and exchange policy. You may request a return or exchange within 30 days after the item is delivered without having to provide a reason.
How dripdrokt handles condition of returns
Please send the item back safely with its included components and original packaging when reasonably possible. Customers may inspect an item as they would in a physical store, but they remain responsible for damage caused by handling beyond what is reasonably necessary to inspect it. No restocking fee is charged.
How dripdrokt handles exceptions
Customized products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods are not accepted for non-quality returns. These exclusions do not limit remedies for damaged, defective, incorrect, incomplete, or otherwise non-conforming deliveries, and they do not limit any non-waivable consumer rights.
How dripdrokt handles refund timing
When we have received and checked the return, we will notify you whether the refund is approved. Every approved refund is processed to the original payment method within 10 business days.
Merchant Information
Business name: dripdrokt
Brand name: dripdrokt
Email: Support@dripdrokt.shop
Phone: 317-471-9568
Physical address: 4010 Rollingwood Ct, Crown Point, Indiana, 46307, United States